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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kenneth Ellis

Kenneth Ellis

November 12, 2024

5  out of  5
rating by Kenneth Ellis
"We had a fantastic experience with Ann Marie at State Farm! She was incredibly patient and thorough, taking the time to answer all of our questions and making sure we fully understood our options. Ann Marie’s knowledge and professionalism really put us at ease, and we felt confident in the coverage we chose. She made the whole process smooth and stress-free. Highly recommend working with her if you're looking for someone who genuinely cares and wants the best for her clients! Thank you, Ann Marie and Allan Waggoner!"
We responded:
"Thank you so much for the kind words Kenneth! We love taking the time to make the insurance process smooth! Again we appreciate your business."
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Megan and Abbie

October 29, 2024

5  out of  5
rating by Megan and Abbie
"Alan and Melissa and the whole team are a pleasure to work with! Melissa made my insurance for home and auto transition super easy and painless! Thanks so much!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Melissa and the team made your home and auto insurance transition smooth and easy. We appreciate your trust in us and look forward to serving you in the future."
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Ed Fatur

October 24, 2024

5  out of  5
rating by Ed Fatur
"Because of an online glitch in trying to make my monthly payment, I was redirected to my local agent’s office, Alan Waggoner. I was courteously and professionally helped by one of their agents named Melissa. Taking care of my payment was easy. When asked if I had any other questions, my answers are usually, no I do not. But this time I decided to ask her about the savings for those who drive less than 7500 miles per year. My questions included so many what ifs. Melissa answered them all. I was impressed by her knowledge of the State Farm insurance business. It was great talking with her."
We responded:
"Thank you, Ed, for your kind words! We're delighted to hear that Melissa provided you with excellent service and answered all your questions. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again!"
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SUPREME TEAM 777

October 23, 2024

5  out of  5
rating by SUPREME TEAM 777
"Mrs Melissa Autin is a exceptional agent she deserves my 5 stars. Thanks again!"
We responded:
"Thank you for your kind words about Melissa. We're thrilled to hear she provided exceptional service. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
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Tes Neal

October 15, 2024

5  out of  5
rating by Tes Neal
"This is the best State Farm team by far. Ann Marie is a superstar!"
We responded:
"Thank you Tes! We appreciate you choosing Alan Waggoner State Farm! We look forward to helping you for years to come. "
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Dianna Gonzalez

October 10, 2024

5  out of  5
rating by Dianna Gonzalez
"Melissa Autin assisted me with bundling my home & auto insurance, recommended an umbrella policy & assisted me with obtaining flood insurance. Prompt & professional service!"
We responded:
"Dianna, thanks for letting us know about your positive insurance experience! We love making it an easy transition for our policyholders. "
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N D

October 1, 2024

5  out of  5
rating by N D
"Thorough and easy to talk too"
We responded:
"Thanks for the 5 stars! We appreciate you and your business! "
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Robert Chaney

September 27, 2024

5  out of  5
rating by Robert Chaney
"No issues! Super friendly staff, didn’t have any problems. Exactly what you want out of your insurance."
We responded:
"Thanks for the time to review our insurance agency! We appreciate you and your business. - Alan Waggoner State Farm "
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Adrianna Curtis

September 26, 2024

5  out of  5
rating by Adrianna Curtis
"Ann Marie was absolutely wonderful to work with! My husband and I were put in a touch situation and had to get reinsured and she was able to walk me through every step and give us time to make sure we wanted to go with them. She was so kind and helpful and I am so glad to be doing business with such hospitable people."
We responded:
"Thank you so much for the opportunity to help you and your family! We appreciate your business and look forward to helping you for years to come. "
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jason mccaulley

September 19, 2024

5  out of  5
rating by jason mccaulley
"A1 service"
We responded:
"Thank you for taking the time to review our agency! We take pride in providing the best customer service in Huntsville, Alabama!"
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Leeza Gypsy

August 21, 2024

5  out of  5
rating by Leeza Gypsy
"I absolutely love this agency. I have been treated like family. Ann Marie has taken her time to go above and beyond for me. The staff has been Professional, friendly, and courteous."
We responded:
"Thank you so much for the Google review! We really appreciate your business and I will make sure Ann Marie knows how you feel! "
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Barbara Bush

August 15, 2024

5  out of  5
rating by Barbara Bush
"Ann Marie was extremely helpful today in answering my questions regarding my insurance. I have all my insurance needs taken care of through this office and could not be more pleased with their responsiveness."
We responded:
"Thank you Mrs. Bush for the kind words. Our office takes pride in making sure your assets and insurance coverage is adequate! I know Ann Marie has enjoyed working with you and we look forward to servicing your insurance for years to come. "
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Daryl Adrian

August 1, 2024

5  out of  5
rating by Daryl Adrian
"Alan & Emily were so prompt and efficient. They both explained both my automobiles and homeowners insurance process and procedures so I understood the process in its entirety. Excellent customer service…"
We responded:
"Thank you so much for the review! Emily is fantastic and such an asset to our team. We love talking to people about how great our homeowners insurance is! Let your friends and family know we would love to take care of them! "
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Megan Hines

July 30, 2024

5  out of  5
rating by Megan Hines
"Melissa is a joy to work with. I hate shopping for insurance and she made sure I understood all my options and could make the best decision possible. Awesome experience!"
We responded:
"That is so nice Megan! We appreciate the kind words and I know Melissa does as well! We love helping anyone with their insurance needs! Thanks for sharing your experience with us at Alan Waggoner State Farm "
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Maribel Torres

July 26, 2024

5  out of  5
rating by Maribel Torres
"Great customer service, attentively listening to customer concerns, responding with patience and resolving issues efficiently. Thanks Ann Marie 🥰"
We responded:
"Thank you so much for the kind words! We appreciate your business Maribel! "
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Jon Steffens

July 9, 2024

5  out of  5
rating by Jon Steffens
"Sara took time to take care of all the queations we had about our coverages on our home and auto. She is a class act. Be proud of her."
We responded:
"Thank you so much Jon! She is definitely an asset to us and our clients! "
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Robert

July 9, 2024

5  out of  5
rating by Robert
"Ann Marie is totally awesome. She is courteous, very knowledgeable and promptly answers my calls. As the slogan goes: Like a good neighbor Anne Marie is there!"
We responded:
"We appreciate the feedback Robert! Ann Marie is an asset to our office and we look forward to serving you for years to come!"
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Paul Boulet

July 8, 2024

5  out of  5
rating by Paul Boulet
"Alan, Sarah, and the rest of the team working for this State Farm location are so amazing and cordial! Thank you all for the service you do. The team is always so responsive, incredibly informative, and helpful! If you’re looking for people who’ll truly listen and help you with your insurance, these are your people."
We responded:
"Paul, thank you so much! Sarah and the whole team is simply fantastic. We look forward to servicing your insurance for years to come! "
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Zachery Mashburn

June 28, 2024

5  out of  5
rating by Zachery Mashburn
"Thank you very much to Ann Marie for being super kind and helpful with my insurance needs. Not only is Ann Marie a customer advocate, but she is honest, and is the utmost professional."
We responded:
"Thank you very much for taking the time to let us know how we are doing! We know Ann Marie enjoys protecting what matters most with our insurance products. We look forward to serving you for years to come! "
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Jonathan Moore

June 21, 2024

5  out of  5
rating by Jonathan Moore
"They have outstanding service and will help you with any of your insurance needs!! Ann Marie and a nice attitude and worked with me through the whole process!"
We responded:
"Thank you for the Google review! We love helping as many people we can with their insurance and I hope you will allow us to service you for years to come! "
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Madalynn Williams

June 20, 2024

5  out of  5
rating by Madalynn Williams
"Ann Marie is one of the best insurance reps I have ever worked with!"
We responded:
"Thank you so much for the kind words! I know she will appreciate “the best” and “insurance” in any sentence! "
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Carson Meredith

June 13, 2024

5  out of  5
rating by Carson Meredith
"Lived in Huntsville for five years and stayed with Alan and his team the entire time. Great group of people! Very friendly and easy to work with. Highly recommend!!"
We responded:
"We appreciate your business and trust in our agency! We enjoy helping the fine citizens of Huntsville, Alabama! "
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Troy Hawkins

June 7, 2024

5  out of  5
rating by Troy Hawkins
"Great Folks!! I love the idea of being able to work with a team in my community rather than anonymous people at the other end of a 1-800 number. Alan, Ann Marie and the rest of the team are top notch!"
We responded:
"Thank you so much! We do love providing the greatest customer service in the Hampton Cove community! "
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Julian Denney

June 3, 2024

5  out of  5
rating by Julian Denney
"Ann Marie was absolutely FANTASTIC!!! I can not say enough good about her. She bared with me for 2 hours of questions and explaining coverages and prices and running scenarios for me to understand the entire policy and everything I am paying for. I am a numbers guy and she explained everything to me and made it all make perfect since, AND THEN easily quadrupled my coverage or more while SAVING ME MONEY!!! Absolutely great start for me and State Farm, USAA has been ripping me off!!!"
We responded:
"Wow we really appreciate this great review! We are different than most due to the fact we take as much time as needed to explain how your insurance policy protects you. We look forward to serving you at Alan Waggoner State Farm! "
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Justin Ennis

May 31, 2024

5  out of  5
rating by Justin Ennis
"Great group of agents! Everyone has been so helpful and courteous. All of my questions were carefully answered and my many phone calls have been returned promptly. Alan and his team have made a complicated process easy!"
We responded:
"Thank you for the kind review! We appreciate the feedback. We are always here if you need us at Alan Waggoner State Farm Insurance!"