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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonja Wilson

December 18, 2025

5  out of  5
rating by Sonja Wilson
"Sarah did a great job"
We responded:
"Thank you for taking the time to give our office 5 stars! We appreciate you!-Alan Waggoner State Farm "
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Jack Bottoms

December 16, 2025

5  out of  5
rating by Jack Bottoms
"I started dealing with Alan and his staff prior to relocating here . Upon my arrival , closing , and transferring the cars over it was all done seamlessly . Plus I had been a 40 year customer of a different insurance company and discovered that I was overpaying by more than 20% . So , great price , great service . What’s not to like ."
We responded:
"Jack, first of all thank you so much for taking the time to leave us a Google review. We sincerely appreciate it and look forward to helping you whenever you need us! -Alan Waggoner State Farm "
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Turri Lynn

December 11, 2025

5  out of  5
rating by Turri Lynn
"Always so polite and helpful! Thanks for everything!"
We responded:
"Thank you Turri for taking the time to leave us a review. We appreciate your business and will always be here for you!"
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Michele Jones

December 8, 2025

5  out of  5
rating by Michele Jones
"Always helpful and friendly."
We responded:
"Thank you for your trust Michele. We appreciate the time you took to leave us a review. Thank you! "
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Mollie Adyson

December 5, 2025

5  out of  5
rating by Mollie Adyson
"By far the best customer service I’ve experienced. The whole team is incredibly helpful and kind, especially Sarah and Anne Marie. You can tell everyone who works there enjoy it. 10/10 help, efficiency, and overall environment."
We responded:
"Thank you for taking the time to leave us a Google review? We appreciate you and your business!!"
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Debra Straniero

November 28, 2025

5  out of  5
rating by Debra Straniero
"Annmarie and Sarah are wonderful to work with! They give us all the options and help us figure what is best. Definitely would recommend!"
We responded:
"Thank you so much for the feedback! We look forward to servicing your insurance policies for years to come! "
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Jerry Straniero

November 25, 2025

5  out of  5
rating by Jerry Straniero
"THE best branch of State Farm one could ask for. Their staff, Especially Sarah, is always so friendly and willing to answer all questions professionally but with a hint of family. Highly recommended!"
We responded:
"Thank you for taking the time for the kind words and we appreciate you highlighting Sarah. She is a vital part of our success. We appreciate your business! "
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Emily Straniero

November 25, 2025

5  out of  5
rating by Emily Straniero
"Very good"
We responded:
"Thank you for the 5 star review! We appreciate your business!!"
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Dennis Liuzzo

October 20, 2025

5  out of  5
rating by Dennis Liuzzo
"Elan and the team are amazing group of people, especially the lady with the pink keyboard. She’s cool too. They are amazing always help me with everything I need."
We responded:
"Thank you for taking the time to leave us a review Dennis. We appreciate your loyalty over the years! "
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Peanut Butter0419

October 1, 2025

5  out of  5
rating by Peanut Butter0419
"Ann Marie and Melissa are great to work with. Highly recommend working with them and Alan Waggoner’s office!"
We responded:
"Thank you so much for the 5 star Google review! We are so appreciative of our customers. -Alan Waggoner State Farm "
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Joseph Spinosa

September 30, 2025

5  out of  5
rating by Joseph Spinosa
"Alan runs a first class operation with great customer service."
We responded:
"We appreciate the kind words! We enjoy helping our community and servicing our clients! "
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Dana Gordon

September 30, 2025

5  out of  5
rating by Dana Gordon
"I got my Auto and Homeowners insurance through Alan Waggoner's office! The service I received was fantastic and they made the process very easy. Check this office out for all of your insurance needs."
We responded:
"Thanks for taking the time to leave us a review! We enjoy taking care of our community and providing them with great home and auto insurance products. We look forward to serving you for years to come! "
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Garrett Batson

September 24, 2025

5  out of  5
rating by Garrett Batson
"Alan was extremely helpful and insightful! He and his team do a great job!"
We responded:
"Thanks for the 5 start review! We appreciate the kind words. -Alan Waggoner State Farm Insurance "
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Emily Hunt

August 24, 2025

5  out of  5
rating by Emily Hunt
"Sarah was a great help and made signing up super easy!"
We responded:
"Thank you so much Emily! We appreciate you and look forward to helping you out for years to come. "
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Logan Traylor

August 21, 2025

5  out of  5
rating by Logan Traylor
"I’ve had a great experience working with Alan. Him and his staff really took the time to walk me through my coverage options, explain what each one meant, and helped me make decisions. Instead of feeling rushed or pressured, I felt like they genuinely cared about finding the right protection for my situations.. Highly recommend!"
We responded:
"Thanks so much for taking the time to review our office! We appreciate you and your business. Now go win that championship! "
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Adam

July 24, 2025

5  out of  5
rating by Adam
"A great team to work with. Very knowledgeable."
We responded:
"Thank you so much for taking the time to review our office! We appreciate you!"
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Dawn Cyphers

July 15, 2025

5  out of  5
rating by Dawn Cyphers
"Ann Marie was a joy to work with. Very caring and understanding group y'all have. Keep it that way please."
We responded:
"Dawn, we appreciate the kind words and we value you and your business! We look forward to serving you for years to come. "
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Kathy Glispie

July 14, 2025

5  out of  5
rating by Kathy Glispie
"NICEST people you could ever meet."
We responded:
"Oh Kathy thanks so much! That means a lot to hear that from our great clients! We appreciate you and your business. "
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Kayle Naugher

July 1, 2025

5  out of  5
rating by Kayle Naugher
"Had such an easy Change over from my last agent with Sarah! Highly recommend this agent for easy of use and professional service10/10"
We responded:
"Kayle, thank you so much for taking the time to leave us a heartfelt review. Sarah is such an asset to our office and we appreciate your trust! "
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Sarah Straniero

July 1, 2025

5  out of  5
rating by Sarah Straniero
"Great crew of people! They’re very informative, attentive and helpful with their clients! They are your right hand with claims and show their appreciation anytime you call or come by the office! Highly recommend!"
We responded:
"Thank you so much for taking the time to review our office! We appreciate the kind words and we are thankful that you chose us to protect what matters most! "
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Travis Hammond

June 30, 2025

5  out of  5
rating by Travis Hammond
"I’ve had a great experience with Alan Waggoner - State Farm! The whole team is helpful, but I’ve got to give a special shout-out to Emily—she’s always there when I have a question or need anything. Super friendly, knowledgeable, and quick to respond. Definitely recommend!"
We responded:
"Thank you Travis! We appreciate the kind words. Thank you for your business! "
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Christina Hammond

June 30, 2025

5  out of  5
rating by Christina Hammond
"Emily is kind, knowledgeable, professional, and sweet. I trust her 100% in handling all of our insurance needs. We’ve been with State Farm for years and will never leave. Thank you, Emily, for everything!"
We responded:
"Christina thank you for taking the kind to leave us a review! We look forward to servicing your insurance policies for years to come! "
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Ricky Davis

June 24, 2025

5  out of  5
rating by Ricky Davis
"Keep up the great work"
We responded:
"Thank you for the review Ricky! Thanks for trusting us with your insurance."
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Jeff Banks

June 24, 2025

5  out of  5
rating by Jeff Banks
"I’ve always heard State Farm was a good company to deal with but I assumed their rates were too expensive. Boy was I wrong. I called and asked Melissa to quote me for a policy for my boat. I was pleasantly surprised that the rate was extremely competitive. I told Melissa I may want her to quote me on a homeowners and auto insurance after we finished setting up the boat policy. I didn’t know what to expect but Melissa was able to save us money on both home and auto insurance. I couldn’t be happier to have all my insurance needs under one roof. Thanks Melissa for all your help. She really is a good neighbor !"
We responded:
"Thank you Jeff for your wonderful review! We are thrilled to hear about the great service Melissa provided. We do have very competitive rates for boat, home, and auto insurance needs! Melissa is truly a good neighbor, and we are here to support you every step of the way! Thank you for your business! "
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Nichole Prince

May 19, 2025

5  out of  5
rating by Nichole Prince
"I have been a customer of Alan Waggoner for several years now. I recently called to check on quote options to possibly lower my monthly payment. Sarah assisted me and was so sweet and friendly. She answered all of my questions and gave me several options. She even marked her calendar to follow back up with me at the time of my renewal in October. Thank you for being such a great agent and providing friendly service!"
We responded:
"Thanks so much Nichole. We always want to make sure our customers are protected along with a competitive premium! We look forward to helping you for years to come! "