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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kayle Naugher

July 1, 2025

5  out of  5
rating by Kayle Naugher
"Had such an easy Change over from my last agent with Sarah! Highly recommend this agent for easy of use and professional service10/10"
We responded:
"Kayle, thank you so much for taking the time to leave us a heartfelt review. Sarah is such an asset to our office and we appreciate your trust! "
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Sarah Straniero

July 1, 2025

5  out of  5
rating by Sarah Straniero
"Great crew of people! They’re very informative, attentive and helpful with their clients! They are your right hand with claims and show their appreciation anytime you call or come by the office! Highly recommend!"
We responded:
"Thank you so much for taking the time to review our office! We appreciate the kind words and we are thankful that you chose us to protect what matters most! "
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Travis Hammond

June 30, 2025

5  out of  5
rating by Travis Hammond
"I’ve had a great experience with Alan Waggoner - State Farm! The whole team is helpful, but I’ve got to give a special shout-out to Emily—she’s always there when I have a question or need anything. Super friendly, knowledgeable, and quick to respond. Definitely recommend!"
We responded:
"Thank you Travis! We appreciate the kind words. Thank you for your business! "
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Christina Hammond

June 30, 2025

5  out of  5
rating by Christina Hammond
"Emily is kind, knowledgeable, professional, and sweet. I trust her 100% in handling all of our insurance needs. We’ve been with State Farm for years and will never leave. Thank you, Emily, for everything!"
We responded:
"Christina thank you for taking the kind to leave us a review! We look forward to servicing your insurance policies for years to come! "
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Ricky Davis

June 24, 2025

5  out of  5
rating by Ricky Davis
"Keep up the great work"
We responded:
"Thank you for the review Ricky! Thanks for trusting us with your insurance."
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Jeff Banks

June 24, 2025

5  out of  5
rating by Jeff Banks
"I’ve always heard State Farm was a good company to deal with but I assumed their rates were too expensive. Boy was I wrong. I called and asked Melissa to quote me for a policy for my boat. I was pleasantly surprised that the rate was extremely competitive. I told Melissa I may want her to quote me on a homeowners and auto insurance after we finished setting up the boat policy. I didn’t know what to expect but Melissa was able to save us money on both home and auto insurance. I couldn’t be happier to have all my insurance needs under one roof. Thanks Melissa for all your help. She really is a good neighbor !"
We responded:
"Thank you Jeff for your wonderful review! We are thrilled to hear about the great service Melissa provided. We do have very competitive rates for boat, home, and auto insurance needs! Melissa is truly a good neighbor, and we are here to support you every step of the way! Thank you for your business! "
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Nichole Prince

May 19, 2025

5  out of  5
rating by Nichole Prince
"I have been a customer of Alan Waggoner for several years now. I recently called to check on quote options to possibly lower my monthly payment. Sarah assisted me and was so sweet and friendly. She answered all of my questions and gave me several options. She even marked her calendar to follow back up with me at the time of my renewal in October. Thank you for being such a great agent and providing friendly service!"
We responded:
"Thanks so much Nichole. We always want to make sure our customers are protected along with a competitive premium! We look forward to helping you for years to come! "
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Anthony Ostopovich

May 14, 2025

5  out of  5
rating by Anthony Ostopovich
"Moved from Florida area and Melissa was very helpful at getting all of our policies setup for home, auto, life, etc. She was accommodating in what we needed and respectful/professional to any policy I was not interested in. Thank you for the smooth transition and help Melissa!"
We responded:
"Thank you so kindly for the heartfelt words! We truly care about making sure our clients have the best protection. Melissa is fantastic and I will let her know how you feel! Thanks again "
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mike mcgowan

May 12, 2025

5  out of  5
rating by mike mcgowan
"Very client focused. Ann Marie answered all my questions and came across very authentic and honest."
We responded:
"Thank you Mike! We enjoy helping our customers. Thanks for the kind words! "
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Robert Jones

May 9, 2025

5  out of  5
rating by Robert Jones
"I recently switched to Alan Waggoner’s agency and Emily helped get me squared away with auto, umbrella and homeowners policies. The entire process was seamless and quick. Emily was very attentive and answered all of my questions. Honestly couldn’t be happier with my experience so far. On top of all that I got a “welcome to the agency” call the following week which really showed a level of customer service that you don’t see too often anymore. Highly recommend Alan Waggoner’s State Farm agency."
We responded:
"Wow thanks so much for the feedback Robert. We appreciate you and look forward to helping you for years to come!"
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Cyn Mann

April 4, 2025

5  out of  5
rating by Cyn Mann
"Sarah Straniero at this agency is always helpful when I call or email her. She takes care of any requests right away. Besides good prices on my insurance, they provide great customer service."
We responded:
"We appreciate you taking the time to give us a shout out! We look forward to providing the neighborly service for years to come! -Alan Waggoner State Farm "
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Tim Morelli

March 25, 2025

5  out of  5
rating by Tim Morelli
"I had a great conversation with Anne-Marie today. She did a great job of telling me all the information of my policies and answered any questions that I had."
We responded:
"Thank you so much for the kind words Tim. We appreciate you and your business! -Alan Waggoner State Farm "
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john crouch

March 20, 2025

5  out of  5
rating by john crouch
"i have been with alan's agency for three years always exceptional service great staff ann marie and sarah have always been helpful to me"
We responded:
"Thanks so much for taking time to review our office. We take pride in providing the best service in Hampton Cove! Thanks so much John! -Alan Waggoner State Farm"
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Julie Foreman

March 4, 2025

5  out of  5
rating by Julie Foreman
"Just transferred insurance to Alan Waggoner and have been very impressed with the interactions and assistance."
We responded:
"Thanks so much for trusting us with your insurance! We are always available for anything you need! -Alan Waggoner State Farm "
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Danny Barnett

February 26, 2025

5  out of  5
rating by Danny Barnett
"Melissa was very friendly and professional. She does her job well and is an asset to your company."
We responded:
"Thank you so much for the kind words. We look forward to servicing your insurance for years to come."
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Holly Phillips

February 25, 2025

5  out of  5
rating by Holly Phillips
"Sarah at the office was very personable, answered all of my questions, and took care of my request in about 10 minutes. Phenomenal service!"
We responded:
"Thank you so much for taking the time to review our office. Sarah is fantastic and she love staking care of our customers. We look forward to helping you for years to come! - Alan Waggoner State Farm "
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Robert Keeling

February 19, 2025

5  out of  5
rating by Robert Keeling
"Always proactive to ensure as customers were getting the best service and product to cover our home and auto. We called while car shopping we were quoted on the spot what our rate would be for a new car….they won me 5 years ago moving from Florida during Covid…very blessed to have them on our side….."
We responded:
"Thanks for the kind words! We appreciate you and look forward to serving you for years to come! -Alan Waggoner State Farm "
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Bob McWhirter

January 28, 2025

5  out of  5
rating by Bob McWhirter
"Alan Waggoner agency is a very capable, courteous, and customer friendly firm."
We responded:
"Thank you so much for the kind words Bob! We appreciate you and your business! "
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Jessica Smith

January 23, 2025

5  out of  5
rating by Jessica Smith
"Very helpful, knowledgeable and pleasant!! Made my experience very easy to handle."
We responded:
"Thank you so much for taking the time to review our service! We appreciate you and your business. "
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Teresa Guffey

January 22, 2025

4  out of  5
rating by Teresa Guffey
"Very friendly and helped me understand my bill when I had questions."
We responded:
"Thank you so much! We appreciate your business!"
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Greg B

January 21, 2025

5  out of  5
rating by Greg B
"They were fantastic and very helpful! I’d recommend for any of your insurance needs."
We responded:
"Thanks so much! We enjoy taking care of people and their insurance policies."
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Gregory Boylan

January 20, 2025

5  out of  5
rating by Gregory Boylan
"Great - and very speedy - service today from Sarah Straniero at State Farm. Cannot overstate how much I appreciate their professionalism, their efforts, and their terrific customer service!"
We responded:
"Thank you so much for taking the time to review our office! Sarah is such an asset to us and we appreciate your business! "
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Tammy Laucik

January 16, 2025

5  out of  5
rating by Tammy Laucik
"Very professional and helpful. Would recommend this team. Sarah was a pleasure to work with! Efficient and Kind!"
We responded:
"Thank you for taking the time to rate our service! Sarah is a vital part of our team and she loves taking care of our clients. We look forward to serving you for years to come! "
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Shawn Prickett

December 10, 2024

5  out of  5
rating by Shawn Prickett
"Great experience and saved nearly $1800 when I bundled home and auto insurance. Thanks Melissa!"
We responded:
"Shawn, thanks so much for the great review! I know Melissa was excited to work with you and glad we could save you some money on your home and auto insurance! "
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John D'Arcy

November 25, 2024

5  out of  5
rating by John D'Arcy
"Ann Marie was very responsive to my requests to both cancel my mustang insurance and replace my volt vehicle insurance. She's been incredibly helpful. Thanks!"
We responded:
"Thank you John! We appreciate the feedback and we appreciate you trusting us with your insurance. -Alan Waggoner State Farm "